USCIS National Customer Service Center is Now Opening on Saturdays as Well

Posted by at 10 August, at 03 : 38 AM Print | Email Email | This page as PDF PDF

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 USCIS National Customer Service Center is Now Opening on Saturdays as Well 

The telephone services offered to the public by the U.S. Citizenship and Immigration Services (USCIS) National Customer Service Center with live agents is now also available on Saturdays from 9 a.m. to 5 p.m. in addition to Monday – Friday, 8 a.m. – 8 p.m., in each time zone.

NCSC numbers are: (a) 1 (800) 375-5283, (b) TTY number is: 1 (800) 767-1833, (c) Callers from outside the United States who have filed an application or petition with a USCIS Service Center, can call 785-330-1048 to check case status and there is no live assistance available at this number.

Customers can access automated information through a menu of automated options 24 hours a day, 7 days a week. Live assistance is available Monday through Friday as follows:

Customers calling from Alaska: 8:00 AM to 5:00 PM local time;
Customers calling from Hawaii: 8:00 AM to 4:00 PM local time;
Customers calling from Puerto Rico and the U.S. Virgin Islands: 9:00 AM to 6:00 PM local time;
Customers calling from anywhere else in the United States: 8:00 AM to 6:00 PM local time; and
In Guam, live assistance is available Tuesday through Saturday, 6:00 AM to 11:00 AM local time.

The best times to call the NCSC for personal assistance are Tuesday through Friday.

August 9, 2012: By Aik Wan Kok Fillali, Lawyer USA Immigration Services, at Tiya; Tel: 703-772-8224 & koka at tiyalaw dot com; Direct dial from abroad: 001-703-772-8224; ; ;

We represent employers, and individuals and their families in green card, citizenship and work visa matters in U.S. immigration law. We also have a focus on green card cases such as extraordinary ability, national interest waiver, PERM, family; work and related visa matters such as H, L, P, O, E, K.

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